Skills & Competencies for Computer Operator II
Computer Operator II job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Computer Operator II
Operates and monitors computer equipment.
JOB RESPONSIBILITIES for Computer Operator II
Uses established procedures to perform routine tasks to maintain required performance standards of computer equipment and its peripherals. Observes peripheral equipment and error messages displayed on the monitor of the terminal to identify faulty output or machine stoppage.
Computer Operator II SALARY RANGE
BASE 50%
$58,200
TOTAL 50%
$58,837
Job Level
A02
Job Code
IT10000014
Education/Degree
Associate's Degree
Reports To
Supervisor
Computer Operator II Skills and Competencies List
7 general skills or competencies (Job family competencies) for Computer Operator II
1
Job Family Competencies –
Computer Hardware
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Names some of the components of internal computer hardware.
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Level 2 Behaviors
(Light Experience)
Tracks computer hardware assets and their specifications within the departments.
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Level 3 Behaviors
(Moderate Experience)
Tests and debugs computer hardware to identify functional or performance issues.
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Level 4 Behaviors
(Extensive Experience)
Recommends innovative ways to troubleshoot complex computer hardware issues across our organization.
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Level 5 Behaviors
(Mastery)
Leads the set-up of computer hardware to increase our organization's operational efficiency.
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2
Job Family Competencies –
Computer Troubleshooting
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Names some of the computer network troubleshooting fundamentals and terminologies.
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Level 2 Behaviors
(Light Experience)
Supports with the troubleshooting and maintenance of end-user computers across our organization.
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Level 3 Behaviors
(Moderate Experience)
Utilizes advanced tools and techniques to resolve performance issues in our computer system.
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Level 4 Behaviors
(Extensive Experience)
Provides timely technical support and coaches others on how to utilize computers correctly.
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Level 5 Behaviors
(Mastery)
Supervises systems troubleshooting and testing to ensure compliance with our established guidelines.
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3
Computer Operator II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Computer Operator II
Proficiency Level - 4
5
Competency for -
Computer Operator II
Proficiency Level - 5
7 soft skills or competencies (core competencies) for Computer Operator II
1
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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2
Core Competencies –
Attention to Detail
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Cites steps and tips to improve attention to detail in the workplace.
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Level 2 Behaviors
(Light Experience)
Performs assigned responsibilities according to standard procedures and standards.
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Level 3 Behaviors
(Moderate Experience)
Implements a variety of cross-checking approaches and mechanisms.
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Level 4 Behaviors
(Extensive Experience)
Creates and implements quality management processes for our business.
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Level 5 Behaviors
(Mastery)
Defines possible hurdles to projects and creates strategies to deal with them.
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3
Computer Operator II
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Computer Operator II
Proficiency Level - 4
5
Competency for -
Computer Operator II
Proficiency Level - 5
Summary of Computer Operator II skills and competencies
There are 0 hard skills for Computer Operator II.
7 general skills for Computer Operator II, Computer Hardware, Computer Troubleshooting, IT Environment, etc.
7 soft skills for Computer Operator II, Standard Operating Procedures (SOP), Attention to Detail, Maintaining Focus, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operator II, he or she needs to be proficient in Standard Operating Procedures (SOP), be skilled in Attention to Detail, and be proficient in Maintaining Focus.
7 general skills for Computer Operator II, Computer Hardware, Computer Troubleshooting, IT Environment, etc.
7 soft skills for Computer Operator II, Standard Operating Procedures (SOP), Attention to Detail, Maintaining Focus, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Computer Operator II, he or she needs to be proficient in Standard Operating Procedures (SOP), be skilled in Attention to Detail, and be proficient in Maintaining Focus.
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